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5 stars ANSWERED on Fri 20 Nov 2009 - 8:20 am UTC by czh

Question: Leadership Reward Systems for czh

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Asked by mearshm on Tue 17 Nov 2009 - 5:22 pm UTC:

czh,
I need to get background information on the types of formal (if you stumble
on any informal practices, please include) reward systems that public or
private sector organizations use to reward, recognize, and spur on good
leaders - especially reward practices/procedures for supervisors and
managers.  Are there any interesting best practices out there?
Thank you so much,
Mike

Uclue Researcher Request for clarification by Researcher czh on Wed 18 Nov 2009 - 11:57 pm UTC:

Hi Mike,

I'm tied up today and early tomorrow. I will have an answer for you
Thursday afternoon. Please let me know if you need the information sooner.
In that case another researcher can handle your question.

Thanks.

Clara aka ~ czh ~

Comment by mearshm on Thu 19 Nov 2009 - 12:57 am UTC:

czh,
No rush at all on this - you take your time.
All the best,
Mike

Uclue Researcher 5 stars Answer by Researcher czh on Fri 20 Nov 2009 - 8:20 am UTC:

Hello Mike,

This turned out to be a much tougher research project than I expected.
Surprisingly, there is little in the current business, HR or organizational
management literature or press about rewarding and recognizing supervisors,
managers or leaders. 

Many companies, industries, organizations, associations, magazines and
government entities give yearly awards to leaders who compete, leaders who
are recognized by their peers, leaders who meet the selection criteria of
the award giving entity. One of the most prestigious is The MacArthur
Fellows Prize, the so-called Genius Awards, grant $500,000 to each
recipient, no strings attached. I could gather dozens of examples of such
prizes if that is what you’re looking for.

I found that there are lots of resources (articles, white papers, case
studies and training programs) for how organizations and managers should go
about developing and implementing effective incentive programs for
"employees." Of course, managers and supervisors are employees too, but
this segment of the literature concentrates on advising managers on how to
reward their subordinates while saying very little about rewards and
recognition for the managers.

I also found quite a lot of information about executive and CEO
compensation. This topic frequently encompassed discussions of pay and
incentive systems. I provided a few articles from this segment but I
didn’t think this was the main focus of your question.

I also found some white papers and scholarly articles on managerial rewards
theories. I’ve included a sampling of these as well.

Since I couldn’t find much on reward and recognition programs or systems
strictly for managers and leaders, I collected a selection of resources
that describe the rewards, recognition and award programs offered by a
variety of companies.

I hope that the information I’ve collected will be useful. Please ask for
clarification if I missed the mark. You might also post additional
questions that define your field of inquiry more specifically.

I always enjoy working with you.

Wishing you well.

Clara aka ~ czh ~



--------------------------------------------------------------------------
REWARD, RECOGNITION, INCENTIVE PROGRAMS FOR LEADERS, MANAGERS, SUPERVISORS
--------------------------------------------------------------------------

http://views.washingtonpost.com/leadership/panelists/2009/10/do-awards-help-leaders.html
Poll: Do Awards Help Leaders?
77 votes (fun and a bit snarky)

===

http://dtod.wordpress.com/2008/04/26/equity-sharing-as-a-way-to-reach-goals/
Equity sharing as a way to provide incentives for managers to reach goals.

===

http://xnet.kp.org/permanentejournal/winter01/HSchamp.html
Clinician Champions and Leaders for Electronic Medical Record Innovations

Supporting Champions
For champions to be effective, they must feel empowered and supported.
Among their needs is current, accurate information, which includes data
about the overall plan, project status, near-term developments, and active
problem areas. ... Change agents also need to feel appreciated and
adequately compensated for taking both the lead and the risk. Such
compensation might include paid administrative time and other  perquisites
such as sponsored travel or meeting attendance, books, journals, software,
or electronic equipment. Opportunities to relate formally and informally 
ith sponsors and with other project leaders may also be rewarding. 

This is an interesting article about how a major HMO is approaching finding
leaders and champions to drive the implementation of new computer systems
and how to encourage and reward them.


---------------------------------------------------
BEST PRACTICES FOR REWARDS, INCENTIVES, RECOGNITION
---------------------------------------------------

http://www.ascentgroup.com/research/sum_rrp.html
Rewards & Recognition Best Practices
An extract from Reward & Recognition Program Profiles & Best Practices
2008, a research report published by the Ascent Group, Inc.

You can request a free copy of the white paper. The full report is $300+
depending on method of delivery (online, CD or print)

===

http://www.managesmarter.com/msg/content_display/incentive/e3i9a7a67698d1308f8488690157e74f77a
Reward & Recognition Program Profiles & Best Practices 2008: Engaging the
Frontline

===

http://www.leapfroggroup.org/media/file/IncentivesRewards_Primer.8.15.06.pdf
Incentives and Rewards Best Practices Primer: Lessons Learned from Early
Pilots
July 2006

This is a 40 page report derived from 13 Incentive & Rewards (I&R) pilot
programs in the health care industry examining the design, implementation
and evaluation of performance. It includes several case studies. The
programs address organizational, not individual, incentives and rewards.

===

http://www.disa.unitn.it/Quaderni/Pdf/0047.pdf
The Effective Design of Managerial Incentive Systems: Combining Theoretical
Principles and Practical Trade-offs

This is a 33 page academic paper that provides a review of theories and
includes lots of bibliographical information in the field of managerial
incentive systems.


---------------------------------------------------
ORGANIZATIONAL INCENTIVES, REWARDS, AWARDS PROGRAMS
---------------------------------------------------

http://hrweb.mit.edu/rewards/reward-programs
MIT Rewards & Recognition Program

MIT’s Three-Part Program
Recognition is most effective when it takes place on a regular basis and in
a variety of different ways. It is also important that recognition
activities be aligned with the culture of the workplace. To this end, MIT
provides three different opportunities for acknowledging co-workers and
peers and has given each area considerable freedom to customize their own
activities.
 -- The Appreciation Awards
 -- The Infinite Mile Awards 
 -- The MIT Excellence Awards 

MIT’s 3-tiered reward program invites everyone to participate in the
nomination process.

===

http://www.dhrm.virginia.gov/resources/emprechnbk.pdf
State of Virginia
Employee Award and Recognition Program Reference Book

===

http://www.da.ks.gov/ps/subject/award/earprefgd.htm
State of Kansas 
Employee Award and Recognition Program Reference Book

These very detailed guides gives directions to all state agencies on how to
develop award and recognition programs. The lengthy bibliographies and
resource links sections might be of special interest.

===

http://www.cahps.ahrq.gov/QIGuide/content/areyouready/RecognizeSuccess.aspx
Recognizing and Rewarding Success

The pursuit of better performance benefits greatly from positive
incentives, whether at the organizational level or the individual level.
Rewards can be financial or non-financial, but what matters is that they
are directly linked to either the effort to improve or, ideally, the actual
improvement. 

This article reviews current and emerging practices in health care
organizations.

===

http://www.hrmreport.com/article/Your-number-one-asset/
Your Number One Asset

This is an article about the wide variety of reward and incentive programs
offered by Valero, a company frequently listed on "best companies to work
for" lists.

===

http://www.training-classes.com/programs/02/56/25691_designing_a_performance_based_rewards_system_-_hr_management.php#pagetop
Designing a Performance Based Rewards System - HR Management
Certificate Program Provided by Meirc Training and Consulting 

Expected Outcomes: Determine the right kind of performance based rewards
system for their organization, including identifying and assessing the
merits of the various rewards options. Design the system including all
related documentation. Coordinate the implementation of the agreed
performance based rewards system and manage its ongoing operations.

===

http://www3.best-in-class.com/bestp/domrep.nsf/Content/207A6942AAB3926985256FBD00705655!OpenDocument
Rewards & Recognition Programs - Comprehensive Benchmark Study

Study Overview
Reward & recognition programs are a good way to maintain a loyal and
productive workforce and to improve performance. However, if poorly
executed, they can yield little results. This research identifies
benchmarks for rewards and recognition programs used by 131 organizations
and is segmented between corporate and public/non-profit organizations.
Companies can use this study to structure, organize, manage, evaluate and
improve their rewards and recognition programs.

===

http://papers.ssrn.com/sol3/papers.cfm?abstract_id=408820
Executive Compensation, Political Economy, and Managerial Control: The
Transformation of Managerial Incentive Structures and Ideology, 1950-2000 

Ernie Englander George Washington University - Department of Strategic
Management & Public Policy

Allen Kaufman University of New Hampshire - Department of Management
January 2003 -- George Washington University SMPP Working Paper No. 03-01 

===

http://papers.ssrn.com/sol3/results.cfm?RequestTimeout=50000000
Social Science Research Network
SSRN Abstract Database Search Results
Abstracts with title, content or keywords containing "executive
compensation"

===

http://papers.ssrn.com/sol3/results.cfm?RequestTimeout=50000000
Abstracts with title, content or keywords containing "rewards" or
"incentives"

===

http://planetnow.com/
http://planetnow.com/metaPage/lib/090529.html
Employee Benefits, Compensation & Pension Law Abstracts
Pamela J. Perun, Editor
Policy Director, Aspen Institute - Initiative On Financial Security

http://planetnow.com/p/57.html
Executive Compensation

===

http://www3.interscience.wiley.com/journal/118917738/abstract
Value of Multinationality: Internalization, Managerial Self-interest, and
Managerial Compensation

ABSTRACT
In this paper, we examine the impact of managerial self-interest on the
value of multinationality. Since agency theory also suggests that a
divergence between the interests of managers and shareholders can be
aligned by effective managerial incentive, we also examine the effect of
managerial compensation on the value of multinationality.

5 stars Accepted and rated by mearshm on Fri 20 Nov 2009 - 9:37 pm UTC:

czh,
You did it again!  I didn't relalize how tough the question would be but
some of this will be quite helpful.
Thanks!
All the best,
Mike

Uclue Researcher Answer clarification by Researcher czh on Sat 21 Nov 2009 - 4:31 am UTC:

Mike,

I'm glad the material I found will be useful. I'm continually amazed that
some areas of organizational development are very sparsely researched. Some
topics have hundreds of articles and resources -- how to set up employee
reward and recognition systems in this case. Other topics seem to fall
through the cracks -- like how to motivate supervisors and managers in the
middle management ranks. Lots of information is available about rank and
file employees and executives. Middle managers are mostly mentioned for
what they should do for their employees not for what upper or executive
management should do for them.

I continue to enjoy the topics you're interested in.

All the best.

Clara aka ~ czh ~

Comment by mearshm on Sat 21 Nov 2009 - 2:23 pm UTC:

Hi Clara,
You made an insightful find here about middle managers - that forgotten yet
hated group in organizations.  People below and above blame them as the
"concrete barrier" to change but my surveys and modeling show the issue in
hierarchical organizations is the entire management chain from top to
bottom.

Add to that in-box myopia, and the surge in impersonal and one-way
communications over the last ten years and you wonder how organizations
function at all.  As you point out, leaving the middle managers cut off,
cut out, and isolated only adds to the problem.   Do you ever do any
writing on this stuff?
Mike

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